AI Integrations

Last updated: 15 July 2026

Our AI integration service connects and automates your marketing technology so your team works faster and your data works harder — from workflow automation to CRM optimisation, chatbots and reporting. It includes our own AI products, such as Maxxim, where they fit your needs.

What this service covers

• Workflow automation using AI tools;
• Telemarketing and call-tracking systems integration;
• CRM workflow optimisation (for example HubSpot, ActiveCampaign, Zoho);
• Chatbot and virtual-assistant setup;
• Predictive-analytics models and custom reporting dashboards.

Discipline-specific terms

• You agree to provide access to the platforms, APIs, CRM systems and admin logins involved, and to nominate stakeholders for review and testing. Legacy platforms or missing documentation may affect scope and feasibility.
• Larger builds may be delivered in phases (for example MVP, then successive versions), confirmed in your proposal.
• Configurations and integration logic built within your systems are yours on payment in full. Our proprietary scripts, templates, frameworks, prompt libraries and AI harnesses remain ours and are licensed to you as embedded.
• We cannot guarantee AI-model performance or automation success where third-party systems change, data is inaccurate or incomplete, or platform policies shift. You are responsible for legal compliance of your data and telemarketing activity (for example consent and opt-ins) unless we agree a separate compliance scope. Third-party tools, licences and hosting are billed directly to you.

How these terms work

These service terms sit under Jewell's Terms of Service, which govern every engagement unless a signed Master Services Agreement or Statement of Work says otherwise. Where the two differ, the more specific document controls. In short:

• Partner delivery: Jewell leads and remains responsible for the work. We may engage vetted specialist partners and subcontractors, and we stand behind their work as if it were our own. Your contract is with Jewell alone.
• AI-assisted delivery: we use AI tools under human direction and review to work faster and pass the value to you. A qualified person reviews and remains accountable for every deliverable, and we do not use your confidential material to train publicly available AI models. See the AI Disclosure page.
• Intellectual property: on payment in full, you own the final deliverables created specifically for you. Jewell keeps its pre-existing methods, frameworks (including the 3D Process), tools, code and know-how, and licenses them to you as embedded in the work.
• Case studies: unless you tell us otherwise in writing, we may reference non-confidential work — including your name, logo and factual outcomes — in our portfolio, proposals and marketing. You can opt out or restrict this at any time.
• Australian Consumer Law: nothing in these terms excludes the consumer guarantees you have under the ACL.
• Liability: our liability is capped and certain losses are excluded, as set out in the Terms of Service.

For the full clause set — fees and payment, confidentiality, privacy, termination, disputes and governing law — see the Terms of Service.

Jewell Group Pty Ltd. These terms may change without notice; the current version lives here. Questions? hello@jewellai.com.