Event Marketing & Activations

Last updated: 15 July 2026

Our event service builds engagement and leads through in-person and virtual experiences — from strategy and collateral to on-site or on-stream delivery.

What this service covers

• Event campaign planning across pre-, during and post-event;
• Live event support: on-site marketing, signage, branding and media coordination;
• Webinar and online-event production, run sheets and presenter support;
• Brand collateral and environmental branding.

Discipline-specific terms

• You agree to confirm dates and venue access, approve creative and run sheets within lead times, and secure venue and platform bookings unless we are contracted to do so.
• Lead times are typically 4 to 8 weeks for physical events and 2 to 4 weeks for virtual events; rush turnarounds may attract a surcharge.
• Events may be cancelled up to 30 days before the date with written notice; cancellations inside 30 days may incur partial or full fees based on costs already incurred. Third-party venue, catering, AV and security costs are payable directly by you unless included in scope. Force majeure is managed collaboratively, with rescheduling where possible.
• Final creative is licensed to you on payment; our templates and frameworks remain ours. Registration and analytics data collected at your event is yours. You remain responsible for event safety, permits, public liability and sponsor agreements.

How these terms work

These service terms sit under Jewell's Terms of Service, which govern every engagement unless a signed Master Services Agreement or Statement of Work says otherwise. Where the two differ, the more specific document controls. In short:

• Partner delivery: Jewell leads and remains responsible for the work. We may engage vetted specialist partners and subcontractors, and we stand behind their work as if it were our own. Your contract is with Jewell alone.
• AI-assisted delivery: we use AI tools under human direction and review to work faster and pass the value to you. A qualified person reviews and remains accountable for every deliverable, and we do not use your confidential material to train publicly available AI models. See the AI Disclosure page.
• Intellectual property: on payment in full, you own the final deliverables created specifically for you. Jewell keeps its pre-existing methods, frameworks (including the 3D Process), tools, code and know-how, and licenses them to you as embedded in the work.
• Case studies: unless you tell us otherwise in writing, we may reference non-confidential work — including your name, logo and factual outcomes — in our portfolio, proposals and marketing. You can opt out or restrict this at any time.
• Australian Consumer Law: nothing in these terms excludes the consumer guarantees you have under the ACL.
• Liability: our liability is capped and certain losses are excluded, as set out in the Terms of Service.

For the full clause set — fees and payment, confidentiality, privacy, termination, disputes and governing law — see the Terms of Service.

Jewell Group Pty Ltd. These terms may change without notice; the current version lives here. Questions? hello@jewellai.com.