Online Training & Knowledge Sharing

Last updated: 15 July 2026

Our training service helps you scale knowledge and build capability — through courses, workshops, knowledge hubs and enablement programs, on platforms suited to your needs.

What this service covers

• Online and on-demand course design and delivery;
• Workshops and masterclasses, virtual or in person;
• Knowledge-bank and content-library setup;
• Community platform implementation;
• Enablement programs, onboarding materials and playbooks.

Discipline-specific terms

• You agree to provide learning objectives, audience insights and any proprietary content, and to make subject-matter experts and platform access available where needed.
• In-person or live workshops cancelled close to the event (within 5 days) may incur venue and resource charges. We may postpone live events for unforeseen circumstances such as presenter illness or safety risks.
• On payment in full, course content and materials customised for you are licensed to you for internal use on a perpetual, non-transferable basis, and platform configurations are licensed to you. Our underlying frameworks, templates and instructional-design methods remain ours.
• We do not guarantee learner outcomes, participation or return on investment unless agreed separately. You are responsible for final review and internal compliance approvals of training content. Third-party platform performance is the provider's responsibility unless we manage hosting and maintenance.

How these terms work

These service terms sit under Jewell's Terms of Service, which govern every engagement unless a signed Master Services Agreement or Statement of Work says otherwise. Where the two differ, the more specific document controls. In short:

• Partner delivery: Jewell leads and remains responsible for the work. We may engage vetted specialist partners and subcontractors, and we stand behind their work as if it were our own. Your contract is with Jewell alone.
• AI-assisted delivery: we use AI tools under human direction and review to work faster and pass the value to you. A qualified person reviews and remains accountable for every deliverable, and we do not use your confidential material to train publicly available AI models. See the AI Disclosure page.
• Intellectual property: on payment in full, you own the final deliverables created specifically for you. Jewell keeps its pre-existing methods, frameworks (including the 3D Process), tools, code and know-how, and licenses them to you as embedded in the work.
• Case studies: unless you tell us otherwise in writing, we may reference non-confidential work — including your name, logo and factual outcomes — in our portfolio, proposals and marketing. You can opt out or restrict this at any time.
• Australian Consumer Law: nothing in these terms excludes the consumer guarantees you have under the ACL.
• Liability: our liability is capped and certain losses are excluded, as set out in the Terms of Service.

For the full clause set — fees and payment, confidentiality, privacy, termination, disputes and governing law — see the Terms of Service.

Jewell Group Pty Ltd. These terms may change without notice; the current version lives here. Questions? hello@jewellai.com.